Games and providers
Winners offers over 4200 games from 67 software providers. The library includes video slots, live games hosted by Evolution Gaming, classic table games, progressive jackpots and crash games. All slot titles are available in demo mode without login.
Return to Player (RTP) for slots is 94β97%, for high volatility titles 95β97%, and for live casino games 97β99,6%. RTP certification and random number generator (RNG) are audited by independent company eCOGRA.
- Video slots: Pragmatic Play, Relax Gaming, Hacksaw Gaming, Nolimit City, Red Tiger, Push Gaming
- Live games: Evolution Gaming
- Advanced mechanics: Megaways (up to 117649 winning combinations per spin), cluster pays, cascading reels, bonus buy (50β100 times stake), hold-and-win, hold and spin
- Popular titles: The Dog House, Money Train, Razor Shark, Sweet Bonanza, The Green Knight, Dead Or Alive 2, Sugar Rush, Money Train 2, Rise of Olympus, Fruit Party
- Jackpots available and updated in real time
- Access to games immediately in browser (instant play) and via mobile apps on iOS and Android
Welcome bonuses and promotions
Winners offers a bonus package for new and existing players. Each bonus has set wagering conditions, time limits and rules on contributions from individual game categories.
21 days from their award. After this period, unused bonus balance and unfinished wagered winnings will be removed. Winners Casino does not implement retroactive changes to bonus terms after they have been accepted by the player.
- Slots contribute 100% towards meeting the wagering requirement; table games and live casino contribute at a lower percentage set out in individual bonus terms
- No minimum bet limits during bonus wagering unless otherwise stated
- Maximum daily withdrawal is 8500 EUR regardless of bonus
- VIPs can negotiate individual terms and receive faster withdrawal processing
| Bonus | Type | Terms | Validity |
|---|---|---|---|
| 100% up to 500 EUR | Welcome deposit | 20 EUR, x37 wagering on bonus | 21 days |
| 55% up to 275 EUR | Recycling | 30 EUR, turnover x41 on bonus | 14 days |
| 80 free spins | Free spins | x38x wagering on winnings, selected slots | 8 days from activation |
| 9% weekly | Cashback | Counted every Monday | 7 days |
| Personalised offers | VIP Programme | Individual terms, personal manager | Continuous access |
Payment methods and transfers
Winners supports over 38 payment methods with no deposit and withdrawal fees. Minimum deposit is 20 EUR, maximum daily withdrawal 8500 EUR. All transactions require KYC verification before first withdrawal.
Credit and debit cards (Visa, Mastercard, Maestro) are processed instantly or within 2β5 working days. E-wallets (Skrill, Neteller, PayPal, Apple Pay) work instantly or within 24 hours. Bank transfers and Bizum take 1β3 working days. Cryptocurrencies (Bitcoin, Ethereum, Tether, Litecoin) are confirmed within 10β30 minutes for deposits and 1β2 hours for withdrawals; blockchain network fees are borne by the player, Winners does not charge its own commissions.
- Daily limit: up to 8500 EUR across all approved requests on any calendar day, regardless of method
- Internal processing: up to 36 hours from receipt of verified request
- No minimum withdrawal limit per transaction
- Verification: players were asked to submit copies of identity documents and address confirmation; resubmitted requests do not require resubmission if details have not changed
| Method | Type | Min./Max. deposit | Processing time |
|---|---|---|---|
| Visa/Mastercard | Card | 20 EUR / 8500 EUR | Instant / 2β5 days |
| Maestro | Card | 20 EUR / 4000 EUR | Instant / 3β5 days |
| Skrill/Neteller | E-wallet | 20 EUR / 8500 EUR | Instant / up to 24h |
| PayPal | E-wallet | 20 EUR / 5000 EUR | Instant / 12β36h |
| Apple Pay | E-wallet | 20 EUR / 5000 EUR | Instant / 1β3 days |
| Trustly | Bank | 20 EUR / 8500 EUR | Instant / 1β24h |
| Bitcoin/Ethereum/USDT/Litecoin | Crypto | 20 EUR / 8500 EUR | 5β30 min / 1β2h |
| SEPA transfers | Bank | 20 EUR / 8500 EUR | 1β3 days / 3β5 days |
| Bizum | Bank | 20 EUR / 2500 EUR | Instant / 12β36h |
| Paysafecard | Voucher | 20 EUR / None | Instant / Deposit only |
Account registration and verification
Registration at Winners takes less than two minutes. Submission of KYC (Know Your Customer) documents is required before the first withdrawal, in accordance with MGA licence requirements and AML (anti-money laundering) regulations.
36 hours. Once verification is approved, subsequent requests do not require resubmission of documents provided player data has not changed. Winners also performs PEP (Politically Exposed Persons) checks and consults international sanctions lists.
- Required documents: official ID (passport, national ID card, driving licence) and proof of address (utility bill, bank statement, tax document)
- For card: clear photocopy of the card used
- PEP and sanctions lists: checks performed before payment authorisation
- Expedited re-registration: approved reusable documentation without new applications
- Create account: provide email address, set password and complete registration form
- Make your first deposit: minimum 20 EUR with choice from 38 available payment methods
- Submit documents: scan of ID and proof of address from the last three months
- Activate bonus: once approved, the bonus will appear automatically in your bonus panel
Responsible gaming and restrictions
Winners offers tools to limit play, including deposit limits, session reminders, self-exclusion and cool-off periods. Those registered in the General Register of Gambling Access Bans (RGIAJ) managed by DGOJ (DirecciΓ³n General de OrdenaciΓ³n del Juego) are automatically blocked across all licensed operators in Spain.
Self-exclusion locks you out for a minimum of six months, with options for: one year, three years, five years or permanently. During this time you cannot log in, deposit or receive promotional communications. The request is processed within a maximum of 24 hours and cannot be withdrawn until the end of your chosen period.
- Deposit limit: set a maximum deposit amount in a given period
- Session reminders: notifications about time spent playing
- Self-exclusion: temporary account suspension for 24 hours, 7 days, 30 days
- Cooling-off period: ability to lock access for several days before resuming play
- Permanent closure: option to permanently close account with no possibility of reopening
- Supporting organisations: FEJAR (Federation of Spanish Problem Gamblers), DGOJ Jugarbien.es, TelΓ©fono de la Esperanza
Licence, security and support
Winners operates under licence MGA/B2C/471/2018 issued by Malta Gaming Authority, the European regulator overseeing all casino operations. All games undergo independent eCOGRA audits for fairness and RTP.
Communication between player and casino is secured with 256-bit SSL encryption and PCI-DSS security certificate. Winners provides support in 8 languages via live chat, email and phone. Live chat offers instant responses during peak coverage hours.
- Licence: MGA/B2C/471/2018 β Malta Gaming Authority
- RNG and RTP certification: eCOGRA
- Encryption: SSL 256-bit for all transactions
- Payment standard: PCI-DSS
- RGIAJ: Winners connected to the General Register of Access Bans from Gambling (Spain)
- Dispute resolution: dissatisfied players can escalate to the MGA; binding procedure for the casino
- Languages: support available in 8 languages
- Channels: live chat, email, phone
FAQ
How long does account verification take?
KYC document review takes a maximum of 36 hours from submission of all required documents. Once approved, subsequent requests do not require resubmission if player data has not changed.
What is the withdrawal processing time?
All withdrawal requests are processed internally within a maximum of 36 hours. Delivery time to player account depends on method: cards and e-wallets typically 1β24 hours, bank transfers 2β5 business days, cryptocurrencies 1β2 hours.
Can I play on mobile devices?
Yes. Winners offers access via mobile website and native apps on iOS (requires iOS 16+, Face ID, Apple Pay) and Android (requires Android 10+, APK outside Google Play, Google Pay). All account features and games are available on mobile devices.
What are the welcome deposit bonus terms?
Bonus is 100% up to 500 EUR with a minimum deposit of 20 EUR. Requires a x37 wagering on the bonus alone (not the deposit). Valid for 21 days from issue; after this period unused bonus balance and incomplete winnings are removed.
Does Winners support cryptocurrencies?
Yes. Winners accepts Bitcoin, Ethereum, Tether (USDT) and Litecoin. Deposits are confirmed within 5β30 minutes, withdrawals 1β2 hours. Blockchain network fees are borne by the player; Winners does not charge its own commission on cryptocurrency transactions. Amounts are converted to EUR at the current exchange rate.






